Frequently Asked Questions
Everything you need to know about our human-grade dog gear and essentials.
What does 'human-grade' mean for pet apparel?
It means we use the exact same premium fabrics, non-toxic dyes, and ethical manufacturing standards found in high-end human fashion brands, ensuring maximum comfort and safety for your dog.
How do I find the right size for my dog?
Please refer to our comprehensive Size Guide located on each product page. We recommend measuring your dog's chest girth and neck circumference for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items in their original packaging. Please note that for hygiene reasons, items with excessive pet hair may be subject to a restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products machine washable?
Most of our apparel is machine washable on a gentle cycle with cold water. We recommend hanging to dry to maintain the integrity of the human-grade fibers and prevent shrinking.
Do you ship internationally?
Yes, we ship to select countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.